Lemon law and recalls are evidence of poor quality

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California consumers may have noticed the increasing number of automotive recalls in recent years. These recalls for serious and dangerous car defects have not been limited to one geographic area, one manufacturer or one type of defect. Some attribute these widespread issues to an overall lack of attention to quality in car manufacturing which is bringing more people back to dealers for repairs covered under the lemon law or recommended through recalls.

It is interesting to note that the latest criticism against car manufacturers comes from one of the industry's own marketing firms, not from a safety agency. Focusing on 2016, the study admits that a large part of the negative advertising for car makers stemmed from the unprecedented Takata airbag recall. This recall contributed to the fact that car companies recalled nearly 20 percent of all cars in the United States that year. However, there were 300 other recalls besides the airbag debacle.

Defective parts play a large role in the decline in motor vehicle quality. When similar systems are used in numerous makes and models, an entire line of vehicles may be recalled from a defect found in a single part within that system. Unfortunately, litigation often reveals that manufacturers are aware of such issues long before the defective vehicles cause accidents or result in injuries or deaths.

The marketing company that researched the problems within the auto industry concludes that manufacturers are too focused on innovation and profits than creating a quality vehicle that will provide safety and customer satisfaction. Instead, consumers in California and elsewhere are forced to invoke their rights under the lemon law for irreparable defects or deal with the inconvenience of a recall. Under those circumstances, it makes good sense to seek legal advice for the best way to deal with a vehicle that simply doesn't work the way it should.

Source: consumeraffairs.com, "Carmakers are 'underinvesting in quality,' industry firm says", Amy Martyn, Feb. 7, 2018

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